Updated: August 5, 2016
We collect, store, and use information you give us when you create an account and use the Tilt Services. This includes:
We may also collect information about you from other sources as permitted by law, including credit bureaus, identity verification services, or our payment processors, and combine that data with information we collect on our Services.
We collect personal information about you so that we can provide secure, smooth, efficient, and customized Services. We may use your personal information to:
The Tilt Services are social and community focused and are designed to enable you to do things with others and to share Transactions with others. To that end, the default sharing level setting is public, unless you are contributing to a private campaign. You can change the privacy setting for an individual Transaction when paying or for a campaign during the campaign creating process. You can also change the privacy setting for a campaign after it is created.
Tilt offers three different sharing levels on the Tilt Services:
See our Sharing Levels FAQ to learn more.
When you transact on the Tilt Services, your name, the amount of your Transaction, email address and date of the Transaction are shared with the Payee. Your Transactions will be visible to others on the Tilt Services, according to the sharing level, but will only provide your name and show you joined the campaign (amounts are aggregated into groups of people, but may sometimes be determined).
We sometimes share partial payment information with Tilt Pro Payees, including the last four digits of your payment card number, so that they can do things like fulfill your order, process refunds, and dispute chargebacks.
We may share your personal information and financial information with:
As noted above, Tilt shares information with Payees. Otherwise, Tilt will not provide any of your personal information to third parties for their marketing purposes except with your prior consent. For example, we may from time to time offer co-branded experiences with other companies on the Services, and if we obtain your consent to provide your information to those companies for the identified uses in the consent, then we may share your information with them to be used according to the consents.
We reserve the right to anonymize your personal data and may share aggregated, non-personally identifiable information publicly and with our partners, including publishers, advertisers, or affiliated sites. For example, we may share information with others to show trends about the general use of the Services.
We may publically feature your campaign if it is public (but not if its private) and contributions to that campaign on an examples like campaign on the Services. For TiltPro Organizers, we may publically feature your campaign or you as a user on educational and client list pages and in marketing and promotional materials, including the trademarks you use on our Services.
Tilt lets you set your preferences for the use and sharing of your information, including how or when we and Payees contact you. If you don’t want to have personal information used for the purpose of serving you targeted ads, you may opt out by clicking here. You may still see generic, non-targeted ads after opting out. If you don’t want to receive newsletters, campaign updates, or marketing communications from us, simply indicate so in your notifications panel. We may call you if you give us your phone number, such as for customer support purposes.
Please contact us at firstname.lastname@example.org if you would like us to (i) contact you by phone or to (ii) delete your imported phonebook contact (its an all or nothing thing). You can also reach out to us for other privacy related support at this email address.
You can review and edit your Personal Information on our Services by adjusting your profile information on Tilt by adjusting your profile information here and on TiltPro by visiting the Settings section of the Admin tab when you’re logged in to your account.
If you grant Tilt permission to access your friend information from Facebook, we may use that information to (i) notify on the Tilt Service those people that are your Facebook friends that are on Tilt and (ii) to show your transactions on Tilt to your Facebook friends on Tilt when you select the Friends privacy setting.
Like many other websites, we may place small data files on your computer or other device. These data files may be cookies, pixel tags, or other local storage provided by your browser or associated applications. We use these technologies to:
We may use both session and persistent cookies. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your device until you erase them or they expire. We may tie the information gathered to our users' personally identifiable information.
Some browsers make it possible for you to signal that you don’t want your internet browsing activity to be tracked. There is currently no consensus on how to best honor these signals, so we don’t respond to “do not track” requests at this time. Declining our cookies may interfere with your use of our Services.
We and our cloud provider protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Safeguards include firewalls and data encryption, physical access controls to the data centers, and information access authorization controls.
When you enter financial information (such as a payment card number or your bank account information) on our Services, we encrypt the transmission of that information using secure socket layer technology (SSL).
To the extent we transmit and store your cardholder data, we do so under the most stringent credit card security standard: PCI Compliance Level 1. A PCI-certified auditor verified and awarded us this level of security and compliance.
We work hard to secure your data, but nobody is perfect. If you discover a vulnerability in our Services, we would be grateful for your report and encourage you to let us know immediately. To report a bug, please email email@example.com.
Learn more about our security practices.
You can share things on the Services through other services you use like Facebook, Twitter, and WhatsApp. Please be aware of your settings on those other services. They may collect your IP address, track pages you visit on our site, and set cookies, among other things.
California residents can request a list of what personal information (if any) we’ve disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. You can make a request only once a year, and you don't have to pay for it. To make your request, send an email to firstname.lastname@example.org or send a written request to Legal Department, Tilt.com, Inc., 370 Townsend Street, San Francisco, CA 94107.